Gobost adopts a policy that governs exchange and returns requests, which must be submitted to the site management and wait until it is approved.

 

Through these items, if the administration approves the request

 

• Each user has the right to exchange within 7 days and return within 3 days, the replacement is subject to re-shipping fees
• He has the right to request an amendment to the order within twenty-four hours of confirming the order on the website.
• In the event that the customer receives and opens a package, exchange or return will not be allowed at all to protect others.
• But if the product is damaged due to poor shipping and delivery, the customer has the right to refuse to receive it.
• The product is returned back to the site without paying shipping or delivery fees.
• Refunds are for product value only and other charges such as shipping charges are not refundable.
• The consumer shall bear the costs of the return process. In the case of an international return, the consumer shall bear the full costs of shipping and delivering the product to the shipping company. In the event of defects or errors, the consumer is compensated
• The following items cannot be returned or exchanged: Jewelry and accessories (excluding scarves, and bags)

 

 

Terms of return and exchange for the clothing department:

 

If you receive damaged, defective, wrong products, please contact us:

 

1. Modify one piece with another only
2. Items returned must be unused with the original package, we do not accept returns for used, damaged or washed items.
3. The following products cannot be returned or exchanged: Bodysuit
4. Products with "non-returnable", "surprise sale", "non-returnable promotional" and free gifts tags, cannot be returned or exchanged.
5. Abayas cannot be exchanged or returned